There are a significant number of
educational institutions that ignore the advantages of Information Technology
and Web services, and even more specifically Social Software, in the learning process. According to Professor
Ph.D. Mariana Jurian and Senior Lecturer Ph.D. Logica Bănică, the concept of Social Software was introduced by Terry
Anderson within a context of distance education as ‘networked tools that
support and encourage individuals to learn together while retaining individual
control over their time, space, presence, activity, identity and relationship’ (Jurian, M., & Bănică, L., 2010). Social Software includes Wikis, Blogs,
Social Networking Sites such as Facebook and My Space, RSS feeds and Social Bookmarking
just to name a few. Of these technologies, Jurian and Bănică argue that the
following are most relevant in the context of teaching and learning: (1) Social Networking Services (SNS) –
internet-based social spaces designed to facilitate communication and
collaboration; (2) Wikis – websites
that allow users to collaboratively add, remove and change content; (3) Blogs or Weblogs – online public writing
environments; and (4) RSS feed
(Really Simple Syndication) – a family of web feed formats used to publish
frequently updated works such as blog entries.
Social
Software was not
created for educational purposes; however the three main characteristics of
social networks - personalization, socialization and transparency - are
relevant for education. The approach to include Social Software technologies in e-learning systems allows students to
invest themselves in their own self-governed activities. This is done by
supplying students with tools for personal projects and by engaging them in
social networks. In order to have a
better impact on the student, the learning experience must be active, social,
contextual, engaging and student-centered. To achieve this goal the Social Software provides many
advantages: (1) encourages contact and cooperation among students; (2) develops
active learning; (3) gives prompt feedback; (4)emphasizes time on task
activities; (5) communicates student and teacher expectations; and (6) respects
individual ideas and his chosen ways of learning (Jurian, M., & Bănică, L.,
2010).
The shift toward more personalized
learning environments implies the restructuring of the educational processes.
The educational use of the Web usually depends on the educator-preferred model
of learning. The use of technology in the learning process suits two popular
models of learning: constructivist and collaborative. Both differ from the
traditional behaviorist model of learning which assumes that the goal of
teaching is to efficiently transmit knowledge from the expert to the learner (Jerman-Blažič,
A., Jerman-Blažič, B., & Novak, F., 2010).
Social Software tools can be adopted
into a robust pedagogical framework, while addressing four theoretical concepts
of Constructivism: (1) Vygotsky’s ‘Zone of Proximal Development’ (ZPD) and
scaffolding through the ZPD with the help of the MKO (More Knowledgeable Other)
- Social Software can provide an
environment that supports scaffolding; (2) Active participation from the
student including learning through shared projects is another critical
component of good pedagogy - Social
Software acts as a space in which collaboration and cooperative learning
can occur; (3) Another component to a constructivist learning environment is
the opportunity for a student to publish their works and promote feedback and
reflection - blogs are excellent examples of this; and (4) Learning occurs
through participation in shared communities (Ferdig, R. E., 2007, February).
What are the educational benefits of
using Social Software for e-learning?
According to a case-study by Shailey Minocha (2009), in a course where students
used blogs, the educator found that knowing more about the student’s
requirements through the blog saved time and was beneficial in directly
addressing the student’s needs. Using a blog in English and Composition courses
would allow the educator to follow the learner’s progress through a writing
assignment and comment as the compositions are being created. The use of the Social Software in this manner would
also give the educator a heads-up on students that were struggling with their
assignments. The use of a Wiki in a Science course could help facilitate a
group experiment project where each member of the group is responsible for a
certain portion of the experiment. The Wiki would provide a collaborative
workspace for the group members to post their progress on their part of the
experiment. The Wiki allows the students to follow what each other are doing,
as well as allow the educator to follow the Wiki to see that each member of the
group is participating as they should.
The use of Social Software for e-learning does not have to be complex. We tend
to focus on the next great technology, but basic simple tools such as email can
promote innovative learning. If we don’t provide students a social situation in
which to learn, they will find ways to socialize themselves. We need to research
and promote best practices on how to utilize these technologies for teaching,
learning and social networking while keeping students safe. We as educators
would be remiss to ignore the benefits that Social
Software presents.
Jurian,
M., & Bănică, L. (2010). NEW SOFTWARE TECHNOLOGIES FOR E-LEARNING. Analele
Universitatii Maritime Constanta, 51(13), 132-137.
Ferdig, R. E. (2007, February). Editorial: Examining Social Software in
Teacher Education. Journal of Technology & Teacher Education.
pp. 5-10.
Jerman-Blažič,
A., Jerman-Blažič, B., & Novak, F. (2010). Social Software Tools in Vocational E-Learning: an Empirical
Exploratory Study. International Review On Computers & Software,
5(6), 731-739.
Minocha,
S. (2009). A case study-based
investigation of students' experiences with social software tools. New
Review Of Hypermedia & Multimedia, 15(3), 245-265. doi:10.1080/13614560903494320



